OVERVIEW
Executive Summary
SendGlobe maintains a security program designed to
support Commercial Certainty Infrastructure.
The objective of the security program is to protect
platform integrity, support Commercial Readiness,
preserve auditability, and maintain confidence in
Commercial Agreements, Verification Outcomes, and
Settlement Eligibility workflows.
Security supports predictable commercial outcomes.
GOALS
Security Objectives
The SendGlobe security program is designed to support:
- ✓confidentiality;
- ✓integrity;
- ✓availability;
- ✓accountability;
- ✓auditability;
- ✓operational resilience.
CONTROLS
Access Management
Access to systems and resources is governed through
appropriate authentication, authorization, and
operational controls.
Security controls are designed to support:
- —least privilege principles;
- —role-based access;
- —operational accountability;
- —access review procedures.
AUDIT TRAIL
Auditability
Commercial Agreements may contain:
- —commitments;
- —conditions;
- —approvals;
- —Verification Outcomes;
- —workflow events;
- —status changes.
Audit records support transparency and traceability
throughout the lifecycle of a Commercial Agreement.
DETECTION
Security Monitoring
SendGlobe may implement monitoring controls designed to
identify:
- —unauthorized access;
- —anomalous activity;
- —security events;
- —operational issues.
Monitoring supports platform integrity and operational
awareness.
SAFEGUARDS
Data Protection
Administrative, technical, and organizational safeguards
are designed to protect information processed through
the platform.
Security controls may include:
- —encryption;
- —access controls;
- —logging;
- —monitoring;
- —vendor oversight.
THIRD PARTIES
Vendor Management
Third-party providers may support:
- —hosting;
- —communications;
- —identity verification;
- —sanctions screening;
- —compliance services.
Providers are evaluated according to operational,
security, and business requirements.
RESPONSE
Incident Response
SendGlobe maintains processes for identifying,
investigating, responding to, and mitigating security
incidents.
Security incidents are evaluated according to severity,
impact, and operational considerations.
RESILIENCE
Business Continuity
Commercial activity should not depend on a single
individual, approval chain, or point of failure.
Operational resilience supports continuity and
predictable operation.
FOUNDATION
Core Principle
Security protects the integrity of the process.
Commercial Certainty creates confidence.
The outcome follows the agreement.